Cyber7 MDR Alerts

Cyber7 MDR Alerts is a mobile app for an Australian managed security provider that turns critical security incidents into instant push notifications. It pulls High and Critical tickets from ConnectWise (fed by Rapid7 threat detection) and lets analysts and clients view, acknowledge, resolve and annotate incidents from their phone — with role-based access so each client sees only their own company's alerts.

React NativeExpoNode.jsExpressMongoDBConnectWise API

The Challenge

What needed solving

Managed-detection incidents live inside ConnectWise ticketing, where they're easy to miss. SOC analysts and their clients need immediate, prioritized, mobile visibility into critical threats — not another desktop tool they have to keep checking.

Our Solution

How we built it

We built a dedicated mobile app with a Node/Express + MongoDB backend that continuously polls ConnectWise for High/Critical tickets and dispatches tone-differentiated push notifications. Users triage incidents in-app — acknowledge, resolve, reprioritize and add notes — and every change syncs back to ConnectWise. Admins see all clients; each client sees only their own alerts.

Results & Outcomes

What we achieved

Real-time push alerts for High/Critical incidents with selectable alert tones
In-app triage — acknowledge, resolve, reprioritize and annotate, synced to ConnectWise
Role-based access: SOC admins see all clients, clients see only their own
ConnectWise + Rapid7 detection pipeline surfaced on mobile within seconds

Cyber7 MDR Alerts

What needed solving

How we built it

What we achieved

Project Details

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